Process
IF THIS IS YOUR FIRST TIME USING OUR SERVICE
Subscription
Susbscribe online. Click « SUBSCRIBE » and fill up the form
You will receive an automatic confirmation email. In this email, you will find a recap oft he process bellow
FOR EVERY ORDER :
Scheduling an appointment
Call our customer service at 022 869 24 44 in order to schedule an appointment for the pick up and drop off of your items
After this call, you will receive from us a confirmation email with the following informations :
Confirmation of the scheduled pick up and drop off*
A link to our
digital ordering form
. This one has to be filled out to confirm your order.
Pick up of your items
Fill out the deposit form that you received by email. This
confirm your order
.
On the scheduled day, place your clothes or other items in a
closed
bag. Hand it over to our Baechler Driver.
Drop off of the clean items and payment
Your item are brought back to you according to the scheduled appointment*.
You will be able to pay
by card
, directly to our driver suring the drop off.
* No-show or cancelation less than 24 hours ahead would involve a 20 CHF service fee.
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FAQ
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